Shipping & Returns
Your online order is safely packed and processed for shipment as quickly as possible. Our order processing time is 1-2 days. This excludes Saturday or Sunday and certain Holidays.
In general, our deliveries reach the destination within 5 - 10 working days/express 2-3 working days. If not, please contact our customer service.
We offer free Shipping worldwide!
Express Delivery via FedEx is available for only US$ 14.95.
Returns/Right of withdrawal:
Complete customer satisfaction is our foremost goal. If you have any questions or concerns, please do not hesitate to let us know.
You may return your purchases within 30 days of your purchase date provided they are in new unused condition.
Returns are processed upon receipt of the products and you can expect a full refund 5 to 10 days of our receiving your return. It may take up to 30 days to be visible on your credit card statement.
Customers are responsible for shipping costs unless the product is defective or an error has occurred when filling the order. Please be sure to ship the package with a carrier that can provide tracking and insurance. Weego GmbH is not responsible for packages that are damaged during return shipment and if receipt by our receiving department cannot be verified.
Telephone: + 49 30 80 10 92 62
Office hours: Monday through Friday, 9:00 am to 6:00 pm (Central European time)